Final Essay

Due: December 12, 2003

The acronym POSDCORB stands for planning, organizing, staffing, directing, controlling, retaining, and budgeting. Planning is the process of setting goals and objectives. When we set goals it is important to make sure that they are timely and obtainable. As a manager or as a person in general it is not only important to set day to day goals but also weekly monthly and yearly goals. These are known as short term and long term goals. When mastering the planning process there are two main types. First there are Master plans. These are long term general plans that help you to achieve the goals that you have set for yourself. To complete Master plans you move on to what is known as operational plans. Operational plans are how you propose to accomplish the Master plans which you have set. Without both of these you will not be able to accomplish the goals which you have set. Organizing can be broken into six types of structures; they are functional, line and staff, divisional, geographic, customer, and matrix. The type of organization structure that you use depends on the particulars of the business that you are running. Another important part of the organization process is making sure that everybody understands the span of control/authority. There are to main types of decision organizational structures centralized and decentralized. In a centralized decision structure the instructions come from the main office. In a decentralized structure decisions are spread out amongst different people in the company. Staffing is a process not to be taken lightly. There are six steps involved with the staffing process forecasting, deciding KSA’s, recruiting, preliminary screening, interviewing, and then selecting the most qualified candidate(s). When beginning the staffing process you want to forecast (decide how many) employees will be needed. You want to make sure to review all past information about the job that you are hiring for so that you do not over or under staff. Next you must decide on the KSA’s (job qualifications required). Recruiting can be none through various ways such as classifieds, job fairs, radio, TV, or even looking at a staffing agency. After you have recruited possible candidates you would do a preliminary screening. This involves throwing out the people who are not qualified for the job or are overly qualified. Key point to remember was not to judge one applicant against another applicant. After you have completed the preliminary screening move on to the interviewing, make sure you know what questions are appropriate and legal to ask. After the interview the last step is to review and then select the most qualified candidate. Directing is the next step in our process. Directing includes training and giving orders. Training involves identifying the need, setting an objective, finding someone or designing the training as well as teaching, and following up. Directing also involves leadership and motivation. There are three leadership styles autocratic, democratic, and participative. A good leader not only knows how to use all three styles but is proficient in knowing when to use what style. Key point in directing is effective communication. Without effective communication nobody can direct. Controlling is basically assessing not only the jobs but also the employees. To control standards must be set then compared to the actual performance. Corrective action must only be taken when all facts have been checked. The other element in the controlling process is problem solving. To do this the problem must be defined and then alternatives developed. After that develop alternatives, evaluate alternatives, select the best one and put it into action. Retaining is nothing more than keeping good employees. If you keep your employees happy then it ultimately saves your company money and the time of hiring new employees. Retaining employees can be done by talking to your employees and making sure that they are happy working for you and if they are not why. I feel that one of the easiest ways to make sure this is done is setting the standards the same straight across the board and then rewarding those who go above and beyond of what they “have to do”. Budgeting is the last letter in our process. Although as a manager you may