how to get twenty

How to Get Twenty

There is a lot more to waiting tables than just serving food and drinks;
customer relations is the biggest part of being a good server, because the
majority of your income relies on how much your customers tip. To ensure that
you receive a good tip you must do a number of things. Most importantly you must
be polite, and of course remember that no matter what, the customer is always
right. Secondly you must do things with a proper procedure, serve drinks,
appetizers, soups, salads, dinner, and dessert in that sequence. Not only should
you do these things in this order, but you must also do them in a timely
fashion, because no one likes to wait.

When you go to a table that has just been seated, you must be prepared for
any question that may be asked. You should know the specials, the soup du jour,
your vegetables, and the starches that you are serving. Of course, not all
restaurants use the same procedures so you will have to adjust to their format.
You should also carry the proper number of menus according to the number of
people at the table, and it is always a good idea to bring a wine list along
with you. Always ask how your customers are doing, (even if you don’t care),
and reply that you are great even if you are not. Even more important always
introduce yourself to your table, this will put you on a first name basis and
make you a person rather than a waiter. Then once you’ve gotten their drinks
and given your patrons a few minutes to peruse their menus you take their order.

Exactly how you take an order is up to you, all waiters have their own method
that works best for them; you’ll just have to find yours. Most classy
restaurants have bussers to assist with the serving and cleaning of the tables.
Once you’ve gotten the order you’ll either have to put it into some sort of
computer or directly hand it to the kitchen staff, it depends on the restaurant.
When it is time to serve the food, no matter what it is, always announce it to
the kitchen so that they know how much time they have. While presenting the food
to your customers, you should also tell them what it is, not only as a safety
precaution so that you give the right food to the right person, but so that they
think that you know even if you don’t. When serving food it is proper to serve
the food with your left hand, and hold your tray with your right, but if this is
too difficult for you no one will really know the difference either way. Never
just reach in front of someone and grab their plate, even if you’re positive
that they are finished. Always say something like “May I get that plate out of
your way sir/madam?” You also must remember to look positive and happy even if
you not, to ensure a good tip.

The standard gratuity for a server is fifteen percent for a good job, but a
good server doesn’t want fifteen percent, they want twenty. If you receive
less than fifteen percent think back on how well you waited on your table, if
you did everything you were supposed to than maybe they were just bad tippers.
If you did everything that you were supposed to and you got the standard tip don’t
think “Well I did a good job”, think “What could I have done better to get
twenty percent?” A good server does more than just his job; if that is the way
you look at it you can almost assure your customers of a good experience, and
yourself a very good tip.

Category: Miscellaneous