2.4 Introduction to motivation
Motivation> desire, effort and passion to achieve something.

Signs for poor motivation (Indicator of poor motivation)
Poor employee cooperation
Poor working relationship
Falling output/ productivity of sales
High staff turnover
Benefits of well - motivated employee
better sales
Better motivation
Lower staff turnover - lower cost
Retain best staffs
Less absence and sick days
Promotes innovation and makes everything better.

Motivational theorists
Taylor's motivational theory: Work motivation is derived only from financial incentive for working. Piece rate pay system.

Advantages
Disadvantages
Works on financially motivated staff
Quality is not guaranteed (Promotes rushing and speed over quality)
Reduce breaks and sick days
Doesn't take account in the factor of other employees (Only focuses on finance)
Very quick/ easy to implement


Maslow's Hierarchy of needs

Physiological needs : Food/ Water, sleep, shelter, pee/ poop
Safety: Job security, (losing jobs if merging happens, knowing that you're working in a safe place motivates people.
Social: Working environment, Make them feel like they belong in a group, set up departments and stuff. (Departments, Open the offices, social event..)
Self esteem: You feel good when people give compliments
Self-actualization: Promotion, training, be the best you can be

Hygiene Needs
MOTIVATOR
How you are treated at work
Achievements
Salary
Recognition
Working Conditions
Meaningful, interesting work
Supervision
Increased responsibility

How does these theory work in a work place? (Hergberg's theory)
-Job enrichment
-More responsibility; challenging them
(a) define what is meant by motivation
Motivation is the internal and external factors that stimulates desire and wants in people to make them committed to a certain task or job or to make effort into achieving goals.


(b) Applying the theories of Taylor, Herzberg and Maslow, examine whether people are motivated simply by money.

According to Taylor, it is believed that work motivation is only to be derived from financial incentive for working. This can be true, on financially motivated staffs and it can effectively reduce the sick and break days for staff as they're motivated for money. However this theory clearly did not take account of other factors of the employees, which contradict to the theories of Herzberg and Maslow. Both Maslow and Herzberg believed that there are much more external factors that could affect the motivation of an individual.

In Maslow's theory, it was mentioned the importance of safety, physiological needs, social, self-esteem and the self -actualization of an employee. This implies that basic needs of human must be fulfilled and employees have to feel safe in their working environment in order to be motivated. This explains that people are not simply motivated by money. For example, if a person is asked to clean the windows of a tall building without safety protection but at a pretty high income,it is most likely that he rather not get paid because it's not safe, he's risking his life to do this. Thus, people are not motivated simply by money.

Better Version:
Some people can be motivated by money depending on which theory used. Taylor's theory is a piece rate pay system. Its a system where for whatever extra amount of work you do, you get paid extra for it. By doing so people are more motivated to work harder and faster, so they can get paid more. This indicates some people are purely motivated by money, even though they may work faster, the quality in their work is reduced. Maslow " s theory is focusing more on the needs of people. He believes people needs to be satisfied in their lower level or needs before progressing to a higher level. It proves that people aren't really motivated by money because they are more motivated by their lower needs such as food, sleep and water. They care for their selves first then they worry about the other things. Finally Herz Berg's theory is about Hygiene factor and motivation factor. Hygiene factor is when you do something that can cause you to dissatisfaction and Motivation factor is what keeps you working and money can be a motivation factor because if the food is expensive you are more willing to work, to get paid and buy the food. To conclude this people can be motivated by money depending on the factor of needs. Using different techniques motivate different people. For example piece rate pay is a type of method that should be used for manual labo r, so they can get things more quickly and